Quality is assumed to be the main factor that will contribute to the total satisfaction of our customers, thus leading to their loyalty, and this process being implemented, in itself it will contribute to increasing the profitability of the business and its internal organization.
The effort should be directed towards the continuous improvement of processes.
Adifafe develops a culture in the company that involves all employees in an active search for improvement opportunities, with a view to satisfying stakeholders.
In short we intend
- Total customer satisfaction;
- Business profitability;
- Value creation;
- Good relationship with partners;
- Compliance with requirements;